Shoe Designer
Contact Us
If you have any questions, please don't hesitate to contact us. You can email us at info@nathanielmcgilvary1.com or fill out the contact form below:
FAQ
01
Can I customize my shoes? Yes, we offer customization services for our shoes. Please contact us for more information.
03
How long will it take to receive my order? Orders typically take 2-3 weeks to be delivered. If you need your shoes sooner, please contact us to arrange expedited shipping.
05
Do you offer refunds or exchanges? We offer free exchanges, but we do not offer refunds. If you need to exchange your shoes, please contact us.
07
What materials are used to make your shoes? We use only high-quality materials to make our shoes, including leather and suede.
09
How do I care for my shoes? We recommend using a soft brush to remove dirt and dust from your shoes, and applying a leather/suede protector spray to help maintain their appearance.
02
Can I order shoes in a different color? Yes, we offer shoes in a variety of colors. Please contact us for more information.
04
Can I track my order? Yes, we will provide you with a tracking number once your order has shipped.
06
Do you offer international shipping? Yes, we offer international shipping. Please contact us for more information.
08
Can I cancel my order? Orders cannot be cancelled once they have been placed, but we offer free exchanges if you need to make a change.
10
How much do you charge for shipping? Shipping is free for all orders within the United States. Please contact us for international shipping rates.